Privacy Policy

Effective Date: 27 May 2025

At VGNS Taxi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

Personal Details: Your name, email address, phone number, pickup and drop locations.
Booking Information: Trip date, time, car type, trip preferences.
Payment Information: Data processed securely through our payment partners like Razorpay.

2. How We Use Your Information

To confirm and manage bookings.
To communicate with you regarding your booking status or support.
To improve our services and enhance user experience.
To process payments securely.
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

Drivers assigned to your booking.
Third-party payment processors (e.g., Razorpay).
Legal authorities if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You can access, update, or delete your personal information by contacting us.
You can opt out of promotional communications at any time.

6. Cookies

We may use cookies to enhance your browsing experience. You can control cookie settings in your browser preferences.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@vgnstaxi.com

Phone: 9391740821